Incident Response

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End-to-end cyber security services

Four practice areas covering offensive testing, round-the-clock monitoring, your people and your security leadership.

What happens after you get in touch

  1. 01

    An introductory call

    A short call with the people who do the work, not an account manager. We walk you through what we offer and listen to what you actually need. Nothing to prepare and no technical knowledge assumed.

  2. 02

    Proposal and rules of engagement

    A written proposal with fixed scope, fixed price and a named lead. Alongside it, the rules of engagement: test windows, in-scope and out-of-scope systems, escalation contacts, and the conditions under which we stop and call you.

  3. 03

    Kick-off

    We confirm access, credentials and contacts, agree the communication channel, and set the check-in rhythm. For anything touching production we agree the abort conditions in writing first.

  4. 04

    Delivery

    The work runs to the agreed plan. Anything critical is reported the moment we find it rather than held for the report. If we get domain admin on a Tuesday morning, you know on Tuesday morning.

  5. 05

    Report and debrief

    A written report with an executive summary your board can read and technical detail your engineers can act on, followed by a live debrief where we walk the findings and answer questions.

  6. 06

    Retest and follow-up

    Once you have remediated, we retest the findings and reissue the report with the fixes verified. Retesting of findings from the original scope is included, not billed as a second engagement.

Not sure which of these you actually need?

Tell us what you are protecting and we will tell you where to start, including the services you can safely leave until later.

Talk to a Specialist